Ошибка установки Sitecore Experience Accelerator (SXA)

Следующая ошибка возникает во время установки Sitecore Experience Accelerator (v 1.6 rev 180103) в Sitecore 9.0 (Update 1, rev. 17219).

    4352 18:13:38 ERROR xDB unavailable when submitting contact.
Exception: Sitecore.Analytics.DataAccess.XdbUnavailableException
Message: xDB unavailable
Source: Sitecore.Analytics.XConnect
   at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.ExecuteWithExceptionHandling[T](Func`2 func)
   at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.<>c__DisplayClass15_0.<LoadContact>b__0()
   at Sitecore.Analytics.XConnect.Diagnostics.PerformanceCounters.OperationPerformanceMonitorExtensions.Monitor[T](OperationPerformanceMonitorBase monitor, Func`1 operation)
   at Sitecore.Analytics.Data.ContactRepository.LoadContact(ID contactId)
   at Sitecore.Analytics.Data.ContactRepository.MergeTemporaryContact(Contact contact)
   at Sitecore.Analytics.Data.ContactRepository.SaveContact(Contact contact)
   at Sitecore.Analytics.Tracking.ContactManager.SubmitContact(Contact contact, Contact& realContact)

Nested Exception

Exception: Sitecore.XConnect.XdbCollectionUnavailableException
Message: An error occurred while sending the request.
Source: Sitecore.Xdb.Common.Web
   at Sitecore.Xdb.Common.Web.Synchronous.SynchronousExtensions.SuspendContextLock[TResult](Func`1 taskFactory)
   at Sitecore.XConnect.Client.XConnectSynchronousExtensions.SuspendContextLock[TResult](Func`1 taskFactory)
   at Sitecore.XConnect.Client.XConnectSynchronousExtensions.Get[TEntity](IXdbContext context, IEntityReference`1 reference, ExpandOptions expandOptions, TimeSpan timeout)
   at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.GetContactByIdentifier(IXdbContext xdbContext, String source, String identifier)
   at Sitecore.Analytics.XConnect.DataAccess.XConnectDataAdapterProvider.ExecuteWithExceptionHandling[T](Func`2 func)

Nested Exception

Exception: Sitecore.Xdb.Common.Web.ConnectionTimeoutException
Message: A task was canceled.
Source: Sitecore.Xdb.Common.Web
   at Sitecore.Xdb.Common.Web.CommonWebApiClient`1.<ExecuteAsync>d__37.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sitecore.XConnect.Client.WebApi.CollectionBatchWebApiClient.<ExecuteBatch>d__11.MoveNext()

Nested Exception

Exception: System.Threading.Tasks.TaskCanceledException
Message: A task was canceled.
Source: mscorlib
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sitecore.Xdb.Common.Web.CommonWebApiClient`1.<ExecuteAsync>d__37.MoveNext()

person RAKESH KANANI    schedule 29.06.2018    source источник
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XDB включен?   -  person Dan Solovay    schedule 29.06.2018
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Это должно быть? Я не смог найти никакой документации, в которой упоминалось бы xDB как необходимое условие.   -  person DylanB    schedule 05.07.2018
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Это не связано с SXA.   -  person Dawid Rutkowski    schedule 10.07.2018
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Я также столкнулся с той же проблемой, любое обновление?   -  person VSharma    schedule 06.08.2018


Ответы (1)


Перед установкой SXA убедитесь, что база данных XDB успешно установлена.

person Ahmed Kandeel    schedule 14.11.2018